Service & Deliverables

Community Headshots are short, professionally guided outdoor appointments offered on select dates at one shared location. Appointments are scheduled close together so each person receives an individual time within the shared event.

Each appointment includes:

• Guided posing
• One professionally retouched head-and-shoulders final image
• A personal proof gallery for selecting the included image
• Delivery through a personal final gallery, typically within 7–14 business days

Additional professionally retouched images may be purchased from the proof gallery for $25 each.

Please note: Community Headshots do not include outfit changes, full-body images, multiple portrait styles, or an extended custom session.

Small Business Teams

Businesses may reserve Community Headshots appointments for teams of two or three people. Each person needs a separate available appointment and payment, and the person being photographed must be clearly identified in each reservation. One person may coordinate multiple bookings.

Consecutive times are not guaranteed and should be reserved early. This service does not include a team or group photograph, coordinated group posing, combined billing, or a private team date. Businesses needing those options(or groups larger than three)should use Frizz Studio’s Office & Team Headshots service.

Payment

Payment in full is required to reserve an appointment. Booking is complete only after payment is successfully submitted by card through the scheduling page.

Community Headshots payments are non-refundable except when Frizz Studio cancels the event and the client chooses a refund under the policy below. Cash and check payments are not accepted for this streamlined service.

Cancellations, Rescheduling & Credits

If plans change, use the cancellation or rescheduling link in the confirmation email at least 24 hours before the scheduled appointment. One timely cancellation or reschedule may be converted into a credit, subject to availability.

• The credit is valid for one year from the original service date.
• It may be used toward a future Community Headshots date or a custom individual headshot session booked directly with Frizz Studio.
• It has no cash value and may not be transferred to another person.
• Any price difference for a custom individual session is due when that session is booked.

Unused credit expires after one year.

Arrival, Late Arrivals & No-Shows

Please arrive a few minutes early and be ready at the scheduled start time. Community Headshots are booked in close succession, and Frizz Studio cannot delay another client’s appointment.

Late arrivals may receive only the time remaining in their appointment. Frizz Studio does not guarantee that a late client can be photographed later in the event.

Clients who do not attend, or who arrive 10 or more minutes late, are considered no-shows. No-shows receive no refund or credit.

A true exceptional circumstance may be reviewed individually at Frizz Studio’s sole discretion. Review does not guarantee a refund or credit, and an exception does not change this policy for future appointments.

Weather, Air Quality & Emergencies

If Frizz Studio cancels or reschedules a Community Headshots date because of unsafe weather, air quality, an emergency, or another circumstance outside Frizz Studio’s control, the client may choose a full refund or a credit toward a future Community Headshots date or custom individual headshot session.

When a refund is selected, Frizz Studio will initiate it within seven business days. The client’s bank or card issuer may require approximately 5–10 additional business days to display the credit.

Proofing, Retouching & Gallery Access

The client selects the included final image from the proof gallery. The service includes one professionally retouched final image. Additional selected images are $25 each and will be professionally retouched before final delivery.

The proof-gallery message will include a selection deadline, typically three business days. The standard 7–14-business-day delivery estimate assumes the selection is received by that deadline. A late selection may delay final delivery based on Frizz Studio’s current production schedule.

Proof galleries remain available for at least 30 days after delivery. A final gallery may remain online longer as a courtesy, but Frizz Studio does not guarantee permanent online storage. Clients are responsible for downloading and backing up their purchased and delivered files.

Minors

Clients under 18 may participate only when a parent or legal guardian completes the booking and required permissions, provides a parent or guardian email as the primary contact or an added guest, and attends the appointment. The minor’s first and last name must be entered in the booking questions so the appointment and image files can be identified correctly.

Image Use & Promotional Permission

For clients age 18 or older, booking and participating grants Frizz Studio permission to use photographs from the appointment in Frizz Studio’s portfolio and in print and digital marketing, including the website and social media.

Images of a client under 18 will not be used for promotional purposes unless the parent or legal guardian gives separate express permission in the booking form.

A client with a specific privacy or safety concern should contact Frizz Studio in writing before the appointment. Frizz Studio will honor reasonable written requests to discontinue future promotional use when practical, but cannot recall materials already printed, distributed, or published before the request was received.

Questions or Need Something Different?

If you need more time, outfit changes, different portrait styles, different payment arrangements, or a private team date, please contact Frizz Studio before booking and consider a custom individual or Office & Team Headshots session.

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